You can cancel items or orders that have not entered the shipping process yet. To do so, you need to contact your account manager with the requested changes.
Cancel order
After submitting the cancellation, you will receive a confirmation email. Please note the order will stay in your order history.
Cancel items
If you want to cancel items that appear to not be available in time, please contact your account manager with the requested cancellation. Please note the item will stay in your order history.
Please note: You can not modify orders that have entered the shipping process.