How to order variable weight products?

Kilogram ordering is a new method introduced for products with variable weights, allowing you to order in kilograms (KG) instead of cartons. This change streamlines the ordering process and provides more accurate measurements for variable weight items.

What are the main differences before and after enabling kilogram ordering?

Before, prices were displayed per carton. With kilogram ordering, prices are now shown per kilogram. Additionally, the order unit is clearly mentioned as kilograms. The calculator feature is removed, but you can still view the approximate KGs contained in a carton.

How does this affect the Quick Order feature?

Previously, it was only needed to fill in the quantity for the Quick Order feature. Now, with kilogram ordering, you can fill in the amount of kilograms (KG) required instead of cartons. This ensures a more accurate ordering process for variable weight products.


Can I still easily determine the quantity needed for variable weight products?

Yes, you can still determine the quantity needed by viewing the approximate KGs per carton. This information helps in making informed decisions when ordering variable weight items.

Where can I find support if I have further questions or encounter issues?

If you have any further questions or encounter any issues with kilogram ordering, please reach out to our customer support team at info@kingofreach.com.